Back to blogs
Written by Aman SharmaFebruary 12, 20264 min read

privacy policy

Here is a customized Privacy Policy for Kalp Intelligence Private Limited, including a dedicated Data Deletion Policy section.

You can copy this directly to your website and adjust address/email if needed.

Privacy Policy

Kalp Intelligence Private Limited
Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

Kalp Intelligence Private Limited (“Company”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal data.

This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you use our website, applications, products, and services (collectively, “Services”).

This policy is compliant with applicable Indian laws including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Company Name

  • Designation

  • Billing Address

  • Profile details

  • Any information submitted through forms

B. Account Information

  • Username

  • Encrypted passwords

  • Login history

C. Technical & Usage Data

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date & time of access

D. Payment Information

  • Billing details

  • Transaction information

(Note: We do not store debit/credit card details. Payments are processed securely through authorized third-party payment gateways.)

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our services

  • Create and manage user accounts

  • Process payments and invoices

  • Improve platform performance

  • Provide customer support

  • Send important updates and notifications

  • Prevent fraud and unauthorized access

  • Comply with legal and regulatory requirements

4. Legal Basis for Processing (DPDP Act Compliance)

We process personal data:

  • With your consent

  • For performance of contractual obligations

  • For compliance with legal obligations

  • For legitimate business purposes

You may withdraw consent at any time.

5. Sharing of Information

We do not sell personal data.

We may share data with:

  • Cloud hosting providers

  • Payment gateways

  • Analytics service providers

  • Legal or government authorities (when required by law)

  • Business partners (only with user consent)

All third-party vendors are contractually obligated to protect your data.

6. Data Security

We implement reasonable technical and organizational safeguards, including:

  • SSL encryption

  • Secure cloud infrastructure

  • Access control mechanisms

  • Encrypted databases

  • Regular security audits

However, no online system can be guaranteed 100% secure.

7. Data Retention Policy

We retain personal data only for as long as:

  • The user account remains active

  • Required to fulfill service obligations

  • Required under applicable laws

  • Necessary to resolve disputes

After retention periods expire, data is securely deleted or anonymized.

8. Data Deletion Policy (User Rights)

Kalp Intelligence Private Limited respects your right to data deletion.

A. User-Initiated Deletion

Users may request deletion of their personal data by:

B. What Happens After Request

Upon receiving a valid deletion request:

  1. We verify the identity of the requester.

  2. We process the deletion within 7–30 working days.

  3. Personal data will be permanently deleted from active systems.

  4. Backup deletion will occur as per scheduled retention cycles.

C. Exceptions

We may retain limited data if required:

  • For legal compliance

  • For dispute resolution

  • For fraud prevention

  • For enforcement of agreements

D. Account Deletion

If a user deletes their account:

  • All associated personal data will be deleted.

  • Access to services will be permanently revoked.

9. User Rights Under DPDP Act 2023

Users have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Withdraw consent

  • Request data deletion

  • Nominate a representative

  • File grievance with the Data Protection Board of India

For exercising rights, contact:
Email: [support@yourdomain.com]

10. Cookies Policy

We use cookies and similar technologies to:

  • Enhance user experience

  • Maintain session security

  • Analyze website traffic

Users may disable cookies via browser settings.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

12. Third-Party Links

Our services may contain links to external websites.
We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this policy periodically.
Updated versions will be posted on this page with a revised “Last Updated” date.

14. Contact Information

Kalp Intelligence Private Limited
[Registered Office Address]
Email: [support@yourdomain.com]
Phone: [Contact Number]

If you tell me:

  • Your website domain

  • Whether you use Meta Login, Google Login, or WhatsApp APIs

  • Whether you serve international users

I can refine this further for Meta App approval or Google Play Store compliance.